Powered by Smartsupp Refund and Returns Policy – OMAZONIA

Refund Policy

  • Ensure Satisfaction with Omazonia’s Trial Account

Before committing to our services, take advantage of our trial account. We’ve designed this trial period to let you experience our offerings firsthand. If it doesn’t meet your expectations, rest assured, there’s no obligation to purchase a long-term plan.

  • Mind Your Internet Speed

For the best experience, it’s crucial to have a stable internet connection. If your internet speed is sluggish, it may impact your ability to fully enjoy our services. In such cases, we recommend assessing your connection before making a purchase.

  • Support Around the Clock

Our dedicated team is at your service 24/7, ready to assist with any issues you may encounter. Whether it’s setting up DIGTALSTATIONIPTV on your devices or troubleshooting, we’re here to help. However, please note that difficulties in device setup do not qualify for refunds. We offer comprehensive tutorials to guide you through the process.

  • Payment Error Resolution

In the event of a payment error, fear not. If you accidentally selected the wrong service plan and have already made the payment, reach out to our support team via the “Create Ticket” option in the support section. We’ll review your request promptly and process a refund if applicable. For example, if you intended to purchase a 3-month plan but mistakenly paid for a year or less, we’ll make it right.

  • Timely Refund Requests

Keep in mind that refund requests for accounts expiring after 7 days will not be accepted. It’s essential to make your refund request within this window to be eligible.

Have questions or need assistance with refunds and returns? Don’t hesitate to reach out to us at contact@omazonia.com. We’re here to provide the answers and support you need. Your satisfaction is our priority.